Wright Mower and Accessory Warranty Information

Wright Mower and Accessory Warranty Information

Warranty Statement Explained


Most Wright mowers are warranted for manufacturing defects for 2 years/unlimited hours or 5 years/500 hours, whichever comes first. Some mowers have additional BtB (bumper-to-bumper) coverage for wear-and-tear in addition to the warranty for the first year, such as the ZXT and ZXL models.

Engine Warranty

The engine is separately warranted by the engine manufacturer, which can vary by model, but in most cases is 3 years. We recommend having the engine serviced by a dealer that is an authorized engine servicing dealer as well as a Wright dealer.

What does the warranty cover?

The warranty is for manufacturing defects and does not cover wear and tear, long-term deterioration, flood, fire, transportation, or loaners. To have your machine serviced, bring it to your original servicing dealer—while other dealers may service your machine, we recommend you always buy the mower from the same dealer you plan to service your machine.

OEM Parts are recommended

We always recommend the use of OEM parts, most especially oil and filters because their quality is critical to protecting costly components. If you choose to use non-OEM parts, this generally does not void your overall warranty on unrelated parts of the mower but could void the warranty for related systems.

Accessories

OEM accessories are warranted for the same period as the mower on which they are installed. For example, if a rider has a new power bagger installed on it, the bagger is covered for the period the machine is warranted, regardless of when the accessory was installed. If a new accessory is installed on an out-of-warranty machine, the accessory is warranted for 90 days per our service parts warranty. Velke and Gobblers are excluded and warranted individually.

Stay Current

Below is our general warranty statement at the time this was posted. For your complete warranty statement, check the manual for your specific product.

WRIGHT MANUFACTURING, INC. POWER EQUIPMENT LIMITED WARRANTY

SUPERSEDES ALL PREVIOUS WARRANTIES. EFFECTIVE FOR UNITS RETAILED ON OR AFTER 3/1/2023

Limited Warranty

Wright Manufacturing, Inc. (hereinafter: WMI) warrants to the original retail purchaser (Owner) that any new WMI power equipment unit (Mower) originally accompanied by this warranty with a retail sales date on or after the effective date above will be free from manufacturing defects in materials or workmanship subject to the limitations and exclusions defined below. Any part of the Mower found, in the reasonable judgment of WMI, to be defective in materials or workmanship, will be repaired or replaced by an Authorized WMI Service Dealer without charge for parts and (except as excluded below) labor.

Dealer demo units with less than fifty hours when first retailed shall also be covered by this limited warranty. Proofs of Purchase will be required by the Authorized WMI Service Dealer to substantiate any warranty claims.

All WMI warranty work must be performed by an Authorized WMI Service Dealer and the Mower, including any defective part, must be delivered to the dealer prior to the expiration of the warranty period. This Warranty is limited to the following specified periods from the date of the original retail purchase for defects in materials or workmanship and will commence upon the date of original retail purchase.

This warranty shall apply only if the warranty registration form has been completed on-line by an Authorized WMI Service Dealer and reflects the actual date of original retail purchase.

This warranty includes only the cost of parts and labor (when applicable). This warranty applies only to the replacement of defective or otherwise warrantable WMI OEM parts being replaced with WMI OEM parts.

All WMI Power Equipment:

  • All parts and components (except as noted Below).
  • 2 years/unlimited hours or 5 years/500 hours (whichever comes first).
  • The warranty is limited to 90 days for any rental use.
  • Service parts are warranted for 90 days.
  • Engine - warranty covered by the engine manufacturer. For the best service, we advise that engine work be performed through the respective Authorized engine dealer who is also an Authorized WMI Service Dealer.

Exclusions

  • Any damage or deterioration due to normal use, wear and tear or exposure.
  • All filters, engine oil, hydraulic oil, tires and tubes.
  • Bent, fractured or broken parts occurring through impact or hard use.
  • Clutch: linings, anti-rotation failure or other failure due to improper replacement installation.
  • Cost of regular maintenance service, parts or adjustments.
  • Worn bushings, cotters, clips, pins and retainers.
  • Paint, paint fading, cosmetic imperfections, abrasion, or corrision.
  • Fabric, cushion and rubber grip wear or damage.
  • Cutting blades, light bulbs, fuses.
  • Any damage due to previous improperly performed or unauthorized repairs.
  • Fire or water damage.

Other conditions

This Warranty does not cover any WMI power equipment that has been subject to misuse, neglect, negligence, burning in any fire, flooded by water, damaged in an accident, or that has been operated or maintained in any way contrary to the operating and maintenance instructions as specified in the Owner’s Manual. The Warranty does not apply to any damage to the Mower that is the result of improper maintenance; or to any WMI power equipment or parts that have not been assembled or installed as specified in the Owner’s Manual. The Warranty does not cover WMI power equipment that has been altered or modified changing performance or durability. In addition, the Warranty does not extend to repairs made necessary by normal wear, or by the use of parts or accessories which, in the reasonable judgment of WMI, are either incompatible with the Mower or adversely affect its operation, performance or durability. In the event the hour meter failed to record machine hours, WMI reserves the right to make reasonable estimates of accumulated hours. If there is evidence of tampering with the hour meter, the warranty will become void.

WMI reserves the right to change or improve the design of any WMI power equipment without assuming any obligation to modify any WMI power equipment previously manufactured.

All other implied warranties are limited in duration to the applicable two (2) year or 5 (five) year/ 500 hour warranty period or ninety (90) days for units used for rental purposes. Accordingly, any such implied warranties including merchantability, fitness for a particular purpose, or otherwise, are disclaimed in their entirety after the expiration of the two (2) year or 5 (five) year/ 500 hour or ninety (90) day warranty period.

WMI’s obligation under this Warranty is strictly limited to the repair or replacement of defective parts and WMI does not assume, or authorize anyone to assume for them, any other obligation. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply.

WMI assumes no responsibility for incidental, consequential or other damages including, but not limited to, expense for gasoline, expense of delivering the Mower to an Authorized WMI Service Dealer and expense of returning it to the Owner, damage by fire, mechanic’s travel time, telephone charges, rental of a like product during the time warranty repairs are being performed, travel, loss or damage to personal property, loss of revenue, loss of use of the Mower, loss of time or inconvenience. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. WMI’s responsibility is limited to making the required repairs and no claim of breach of warranty shall be cause for cancellation or rescission of the contract of sale of any WMI power equipment.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This Warranty applies to all WMI power equipment retailed and located in the United States of America and Canada.

For the location of the Authorized WMI Service Dealer nearest you or other information, such as Parts Lists and Owner’s Manuals, please visit our website at: www.wrightmfg.com

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